Terms of Services

1.    GENERAL
In terms of Information Technology statutes, this document is an electronic record. Being generated by a computer system it does not require any physical or digital signatures.
This document is published in accordance with the provisions of Information Technology regulations that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of:
a.    The website www.siyasawayamver.com (hereinafter referred to as ‘Website’), owned by RKL Services, a Sole Proprietorship , having its registered office at B 172 & 173 , Divya Nagar Vistar, Post – Khorabar (Kunraghat), District – Gorakhpur, Uttar Pradesh, India. Represented by its members, where such expression shall, unless repugnant to the context thereof, be deemed to include its respective legal heirs, representatives, administrators, permitted successors and assigns; 
b.    For the purpose of these Terms of Use, along with any amendments to the same, and wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a user of the Website by installing the Website. The Website also provides certain services without registration/acceptance, and such provision of services does not absolve You of this contractual relationship. The term "We", "Us", "Our", ‘Company’ shall mean RKL Services; “Agreement” shall mean and refer to this Terms of Service, including any amendments that may be incorporated into it. “Third Party” shall mean and refer to any individual(s), company or entity apart from the User and the Company. 
c.    The headings of each section in this Agreement are only for the purpose of organising the various provisions under this Agreement in an orderly manner. These headings shall not be used by either party to interpret the provisions contained under them in any manner. Further, the headings have no legal or contractual value.

d.    By using the Website, You accept and agree to be bound by this Agreement, the Privacy Policy, as well as rules, guidelines, policies, terms, and conditions applicable to any service that is provided by this Website, that shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. 
e.    Your use of Our Website is evidence that You have read and agreed to be contractually bound by these Terms of Service and our Privacy Policy. Please read both carefully. The use of this Website and Website by You is governed by this policy and any policy so mentioned by terms of reference.
If you do not agree with any of these terms, please discontinue using the Website.
f.    We hold the sole right to modify the Terms of Service without prior permission from You or providing notice to You. The relationship creates on You a duty to periodically check the Terms of Service and stay updated on its requirements. If You continue to use the Website and Website or avail any of its services without registration following such change, this is deemed as consent by You to the so amended policies. Your continued use of the Website and Website is conditioned upon your compliance with the Terms of Service, including but not limited to compliance with the Terms of Service even after alterations, if any.

2.    ONLINE PLATFORM
The Website is a marriage bureau platform providing targeted matrimonial services for matrimonial alliance. In order to provide the service we ask for certain personal information from You which is displayed on the site.
The Website allows Users to submit public and private information on behalf of others - child/ward, sibling or friend. If such child/ward, sibling or friend does not wish this information to be displayed, she/he has the option to request removal of such information after providing the necessary evidence that the information pertains to her/him.
For more information about how we may use the information you provide, please read through our Privacy Policy available at [.]. The Website also has online instant messaging function enabled and the Users can use it through the Website Messenger. 

3.    MEMBERSHIP
To browse the site, search member profiles and , if a customer wants to avail services of the Website and use it , view any articles or features our site has to offer, registration is required. As a part of the registration, we collect basic information such as (including but not limited to)  your name, gender, date of birth, email address, contact number, password, city, state, country, Credit Card information, etc. 

Membership of this Website is available only to those who are 18 years of age in case of females and 21 years of age in case of men. We also bar those “Incompetent to Contract” under the laws of India from using any service on the site (such as buying or renting of products) which inter alia include insolvents. If You are a minor and wish to use the Website, You may do so through Your legal guardian. The Company/Website reserves the right to terminate Your account on knowledge of You being a minor and having registered on the Website or availing any of its services.

Further, at any time during Your use of this Website, including but not limited to the time of registration, You are solely responsible for protecting the confidentiality of Your username and password, and any activity under the account shall be deemed to have been done by You. In the case that You provide Us with false and/or inaccurate details or we have reason to believe that You have done so, We hold the right to permanently suspend Your account.
 
4.    COMMUNICATIONS:
By using this Website or Website, it is deemed that You have consented to receiving telephonic calls, SMSs and/or emails from Us at any time We deem fit. This consent shall supersede any preferences set by you with or registration done with the Do Not Disturb (DND Register)/ National Customer Preference Register (NCPR). Such communications shall be sent to You on the telephone number and/or email address provided by You for the use of this Website or Website which are subject to our Privacy Policy. These communications include, but are not limited to contacting you through information received from Third Parties. Such communications by Us is for purposes that inter alia include clarification calls, marketing calls and promotional calls.  In case You wish to stop receiving notifications from Us with regard to marketing and promotional calls/ with regard to any communication received from Us, You may do so by sending an email to info@siyaswyamver.com.
In addition, You may also be contacted by Third Parties who may have access to the information disclosed by You or to whom We may have disclosed Your information for purposes such as, but not limited to, statistical compilations. 
The sharing of the information provided by You shall be governed by our Privacy Policy.
5.    CHARGES
The usage of Website is free of cost. But certain services including but not limited to placing advertisements and using marriage bureau services, on the Website by Users and use of certain features of the Website  provided by Third Parties may be subject to a charge upon it. 
However, We reserve the right to amend this no-fee policy and charge Users for the services provided. In the event of such change in policy, Users shall be intimated of the same via email/telephone and such change shall be effective as soon as Users have been intimated. Subsequent to such change, it is the choice of the User whether or not to continue with the services offered by Us.
However, We reserve the right to amend this no-fee policy and charge Users for downloading and installing the Website or the services provided. In the event of such change in policy, Users shall be intimated of the same via email/telephone and such change shall be effective as soon as Users have been intimated. Subsequent to such change, it is the choice of the User whether or not to continue with the services offered by Us.

6.    MODE OF PAYMENT

The following payment options are available for Users who wish to use the Website: 
a.    Domestic and international credit cards issued by banks and financial institutions that are part of the Visa, Master Card & Amex Card networks;
b.    Visa & Master Card Debit cards;
c.    Netbanking/Direct Debit payments from select banks. 

7.    USER’S OBLIGATIONS
The User undertakes to fulfil the following obligations. Failure to satisfy any of these obligations gives Us the right to permanently suspend Your account and/or claim damages for any losses that accrue to Us or additional costs that may be imposed on us.
a.    You hereby certify that you are at least 18 years of age in case of women and 21 years of age in case of men.
b.    You agree to ensure the email address provided in your account registration is valid at all times and shall keep your contact information accurate and up-to-date.
c.    You agree to comply with all local laws and regulations governing the downloading, installation and/or use of the Website and Website, including, without limitation to, any usage rules set forth in this Agreement.
d.    You undertake not to: 
i.    Cut, copy, distribute, modify, recreate, reverse engineer, distribute, disseminate post, publish or create derivative works from, transfer, or sell any information or software obtained from the Website or Website. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website or Website is not permitted. Should You want to engage in one or more such actions, prior permission from Us must be obtained;
ii.    Access (or attempt to access) the Website or Website and/or the materials or Services by any means other than through the interface that is provided by the Website or Website. The use of deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or Website or Content, or in any way reproduce or circumvent the navigational structure or presentation of the  Website or Website, materials or any Content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website or Website is prohibited. You acknowledge and agree that by accessing or using the Website or Website Services, You may be exposed to content from other Users or Third Parties that You may consider offensive, indecent or otherwise objectionable. We disclaim all liabilities arising in relation to such offensive content on the Website or Website. Further, You may report such offensive content;
iii.    use the Website or Website in any manner that may impair, overburden, damage, disable or otherwise compromise (i) Company’s services; (ii) any other party's use and enjoyment of  company’s services; or (iii) the services and products of any Third Party (including, without limitation to, the Authorized Device);
iv.    use the Services or Materials for any unlawful purposes or to conduct any unlawful activity, including, but not limited to, fraud, embezzlement, money laundering or identity theft;
v.    abuse, harass, threaten, defame, disillusion, erode, abrogate, demean or otherwise violate the legal rights of others;
vi.    engage in any activity that interferes with or disrupts access to the Website or Website or the Services (or the servers and networks which are connected to the Website);upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or Website or another's mobile phone;
vii.    download any file posted on the Website or the Website that you know, or reasonably should know, cannot be legally distributed in such manner;
viii.    You cannot probe, scan or test the vulnerability of the Website or Website or any connected network, nor breach the security or authentication measures on the Website or Website. You may not reverse look-up, trace or seek to trace any information on any other user, of or visitor to, the Website or Website, or exploit the Website or Service or information made available or offered by or through the Website or Website, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than Your own information, as provided for by the Website;
ix.    disrupt or interfere with the security of, or otherwise cause harm to, the Website or Website, systems resources, servers or networks connected to or accessible through the Website or any affiliated or linked applications;
x.    use the Website or Website or any material or Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of this Website or Website or other Third Parties;
xi.    violate any applicable laws or regulations for the time being in force within or outside your home country;
xii.     violate any code of conduct or other guidelines, which may be applicable for or to any particular Service; 
xiii.    threaten the unity, integrity, defence, security or sovereignty of your home country, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation;
xiv.    Disseminate information through the Website or Website that is false, inaccurate or misleading, or violate any applicable laws or regulations for the time being in force in or outside your home country.
xv.    post content which involves the transmission of "junk mail", "chain letters," or unsolicited mass mailing or "spamming";
xvi.    perform such activity on the website which involves providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files; contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page) ;
xvii.    provide instruction/information about making or buying illegal weapons, violating someone's privacy,
xviii.    Use the website for engaging in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes.
xix.    Create multiple profiles of the same person on the Website. We reserve the right to deactivate all multiple profiles without any refund of subscription fees.
The website is only for the personal use of individual members to  promote their profiles for the purpose of generating Accepts from relevant matches and cannot be used in connection with any commercial endeavours. This includes providing links to other web sites, whether deemed competitive to www.siyasawayamver.com or otherwise.
Organizations, companies, and/or businesses cannot become Members of www.siyasawayamver.com and should not use the www.siyasawayamver.com Service or Site for any purpose. Illegal and/or unauthorized uses of the Site, including unauthorized framing of or linking to the Site will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal, and injunctive redress.

8.    REFUND POLICY 
If www.siyasawayamver.com terminates your membership for breach of terms of this Agreement, you will not be entitled to any refund of any unused Subscription fees, if any, paid by you. Certain provisions of this Agreement Term for the paid Membership would be in accordance with the type of membership undertaken. If www.siyasawayamver.com  has a reason to believe that you are not eligible to become a member of the website then We may terminate your membership and / or your right to use the Service without any refund to you of any of your unutilized subscription fee. In the event you terminate your membership, you will not be entitled to a refund of any unutilized subscription fees, if any, paid by you.
www.siyasawayamver.com will investigate and take appropriate legal action in its sole discretion against anyone who violates this Agreement, including without limitation, removing the offending communication / Content from the Service and terminating the Membership of such violators without a refund.


9.    COPYRIGHT
a.    All information, content, services and software displayed on, transmitted through, or used in connection with the Website or Website, including for example news articles, reviews, directories, guides, text, photographs, images, illustrations, audio clips, video, html, source and object code, trademarks, logos, and the like (collectively and hereinafter referred to as the "Content"), as well as its selection and arrangement, is owned by Us. You may use the Content only through the Website or Website, and solely for your personal, non-commercial use.
b.    You may not, republish any portion of the Content on any Internet, Intranet or extranet site or incorporate the Content in any database, compilation, archive or cache. You may not distribute any Content to others, whether or not for payment or other consideration, and you may not modify, copy, frame, cache, reproduce, sell, publish, transmit, display or otherwise use any portion of the Content. You may not scrape or otherwise copy our Content without permission. You agree not to decompile, reverse engineer or disassemble any software or other products or processes accessible through the Website or Website, not to insert any code or product or manipulate the content of the Website in any way that affects the user's experience, and not to use any data mining, data gathering or extraction method.


10.    AMENDMENT
a.    We may modify, replace, refuse access to, suspend or discontinue the Services, partially or entirely, or add, change and modify prices for all or part of the Services for You or for all Users at any time and in Our sole discretion. These changes shall become effective upon providing a notice of the same to You via email/ the home screen of the website/Website. We further reserve the right to withhold, remove and or discard any content available as part of Your account, with or without notice, if deemed by Us to be contrary to this Agreement. 
b.    The Website has no obligation to provide You with a copy of the information You or any other User provides on the Website or that the Website has accessed.
c.    Further, We reserve the right, in Our sole discretion, to modify or replace any part of this Agreement at any time, effective upon the date of giving Users notice of the same. Notice shall be provided of such change via email to the Users and/ or by posting a notice on the home screen of the Website. 
You and We both understand that there may be instances of difficulty in accessing or receiving email communication. We are not responsible if any email notice gets caught by Your SPAM folder, or if You do not see the email, or if You have given us an incorrect email id or if for any other reason You do not receive the email notice. Therefore, we encourage you to frequently open the Website to monitor any changes. Your continued use of or access to the Services following the posting of any changes to this Agreement constitutes acceptance of those changes. We may also, in the future, offer new services and/ or features through the Website. Such new features and/ or services shall be subject to the terms and conditions of this Agreement.

11.    INDEMNIFICATION
You agree to indemnify, hold harmless, and defend Us from and against any and all liability, loss, claim, damages, expense, or costs (including but not limited to attorneys' fees), incurred by or made Us in connection with any claim arising from or related to: 
a.    Your use or any Third Party’s use via Your account of the Service provided by the Website and its Content;
b.    Your disclosure of information to any Third Party, either through the Website or otherwise. (Please refer to our Privacy Policy for more details in this regard);
c.    Any breach or violation of this Agreement, including any amendment, or of any statute or regulation by You, or any Third Party through Your account.

You agree to fully cooperate in indemnifying Us at Your expense. You also agree not to reach a settlement with any party without Our consent.

12.    DISCLAIMER
Under no circumstances will www.siyasawayamver.com be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Service.
You understand and agree that www.siyasawayamver.com may delete any listing, content, communication, photos or profiles (collectively, "Content") that in the sole judgment of www.siyasawayamver.com violate this Agreement or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of either www.siyasawayamver.com and/or its Members.

13.    DISPUTES ARISING OUT OF THIS AGREEMENT
All disputes involving but not limited to rights conferred, compensation, refunds, and other claims will be resolved through a two-step Alternate Dispute Resolution mechanism. 
a.    Stage 1: Mediation. In case of a dispute, the matter will first be attempted to be resolved by a sole mediator who is a neutral third party and will be selected at the mutual acceptance of a proposed mediator by both parties. Both parties may raise a name for the sole mediator and in the case both parties accept the proposed name, the said person shall be appointed as sole mediator. In case the parties are not able to reach a consensus within two proposed mediators, the Company reserves the right to decide the final mediator. The decision of the mediator is binding on both parties. 
b.    Stage 2: Arbitration. In case that mediation does not yield a suitable result or preferred by any one of the parties, arbitration may follow, the award of which is binding on both parties. The Arbitration Board shall comprise three members – one appointed by each party and the third member to be nominated by the two appointed members by mutual consent. Arbitration shall be held at Gorakhpur, Uttar Pradesh, India. The proceedings of arbitration shall be in the English language. The arbitrator’s award shall be final and binding on the Parties.
The formation, interpretation and performance of this Agreement and any disputes arising out of it shall be governed by the law, rules and regulations of Gorakhpur, Uttar Pradesh, India. The exclusive jurisdiction and venue for actions and disputes may be as mentioned above, and You hereby submit to the jurisdiction of such courts.
14.    PRIVACY
We encourage you to read the Privacy Policy, and to use the information it contains to make informed decisions regarding Your personal information. Please also note that certain information, statements, data and content which You provide on the Website/Website are likely to reveal Your information about You. You acknowledge and agree that your submission of such information is voluntary on Your part. Further, You acknowledge, consent and agree that we may access, preserve, and disclose information You provide to Us at any stage during Your use of the Website. Disclosures of information to Third Parties are further addressed in Our Privacy Policy. The data collected from the Users as well as from the Service provider may be located in servers outside of India.
15.    MISCELLANEOUS PROVISIONS:

a.    Entire Agreement: This Agreement is the complete and exclusive statement of the agreements between You and Us with respect to the subject matter hereof and supersedes all other communications or representations or agreements (whether oral, written or otherwise) relating thereto.
b.    Waiver: The failure of either party at any time to require performance of any provision of this Agreement in no manner shall affect such party's right at a later time to enforce the same. No waiver by either party of any breach of this Agreement, whether by conduct or otherwise, in any one or more instances, shall be deemed to be, or construed as, a further or continuing waiver of any other such breach, or a waiver of any other breach of this Agreement. 
c.    Severability: If any provision of this Agreement shall to any extent be held invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions of this Agreement shall in no way be affected or impaired thereby and each such provision of this Agreement shall be valid and enforceable to the fullest extent permitted by law. In such case, this Agreement shall be reformed to the minimum extent necessary to correct any invalidity, illegality or unenforceability, while preserving to the maximum extent the rights and commercial expectations of the parties hereto, as expressed herein.